Privacy Policy

1. Who we are

iScream Studio is a small web business based in Glenview, Illinois. Public contact: hello@iscreamstudio.com.

2. Information we collect

Depending on how you interact with us, we may collect:

• Contact details you submit, including your name, email, phone, business name, and message content.
• Project, account, or billing information needed to deliver website services.
• Basic website usage data through analytics tools such as Google Analytics.
• Technical logs needed to operate forms, hosting, and security, including IP address, browser type, and timestamps.
• For authorized client tools, account identifiers, uploads, or integration tokens you connect with permission.

3. How we use information

We use information to:

• Respond to inquiries and deliver website, hosting, and related services.
• Operate contact forms, Stripe checkout flows, and client-facing tools.
• Improve site performance, security, and support.
• Send service-related messages you request or reasonably expect.

We do not sell personal information.

4. Business outreach (CAN-SPAM)

iScream Studio may send a small number of individually researched, CAN-SPAM-compliant emails to publicly listed business contact addresses about website services. These messages identify iScream Studio and provide a clear way to opt out.

• We do not use purchased lists or guessed email addresses.
• Opt-out requests are honored promptly through reply keywords or our unsubscribe page.
• Suppression records are stored so removed addresses are not contacted again.

To unsubscribe from marketing emails, use the link in the message, visit iscreamstudio.com/unsubscribe/ with your token, or email hello@iscreamstudio.com with “unsubscribe” in the subject line.

5. Sharing and retention

We share information only with service providers needed to run the website, email, hosting, payments, or analytics, such as Hostinger, Stripe, or Google. We retain information as long as needed for services, legal obligations, or suppression compliance.

6. Your choices

You may request access, correction, or deletion of personal data by emailing hello@iscreamstudio.com. We will respond within a reasonable time.

7. Security

We use reasonable technical and organizational measures to protect information. No online system is perfectly secure.

8. Changes and contact

We may update this policy from time to time. The “Last updated” date reflects the latest revision.

Questions may be sent to hello@iscreamstudio.com.